Woman who refused to swap seats with

A woman who was criticized for refusing to switch seats with a crying toddler has

taken legal action against the airline and the passenger who recorded her. The viral

incident unfolded on a GOL Airlines flight from Rio de Janeiro, Brazil, to Belo Horizonte on December 4.

Jeniffer Castro – a bank worker in Brazil – refused to give up her window seat to a young boy.

The child reportedly already had a window seat in a different row but threw a tantrum,

insisting on sitting in Castro’s assigned seat, News.com.au reports. The 29-year-old

stood her ground, declining to swap places with him. That decision didn’t sit well

with the irate mother of the child, who decided to film the exchange while berating Castro.

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